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Basic information about the clinic and primary contact.
Required acknowledgements before we begin.
Specifically relating to your stem cell / regenerative medicine treatments — not general clinic metrics.
Lifetime value of an average patient
Percentage of booked consultations where patient doesn't show up
Specifically about the regenerative / stem cell services we will be marketing for you.
Some patients may ask what else you offer beyond regenerative treatments
Key differentiators and social proof — patients often ask about success rates, experience, etc.
Clinical details about your treatments and protocols.
Be as specific as possible. Patients often ask our coordinators detailed questions such as: How many stem cells are used? What are they mixed/suspended with? What concentration? What type of kit is used? Where are they sourced from? What type of stem cells?
Where do you source your stem cells from? Patients sometimes ask and want reassurance about the source.
Budget, timeline, and scheduling details.
If you have these details ready, great — if not, don't worry. We'll finalize everything together on the onboarding call.
We use this for marketing materials we create as part of the ClinicFlow process.
Click to upload or drag & drop
Logo files, brand guide, fonts — PDF, ZIP, images — max 50 MB
Submit all logo files as well as any other branded banners or materials you deem relevant. Ensure quality is as high as possible.
Videos, ads, testimonials — MP4, ZIP, images — max 100 MB
Submit any existing marketing assets you have, such as: case study/testimonial videos, before/after photos, ad videos/images, event/seminar materials, brochures/flyers, patient education handouts. The more you submit, the better (and quicker) we can deliver.
Head Physician Information *
The physician who will feature in marketing materials.
Multiple photos welcome — PNG, JPG — max 25 MB each
Please ensure photos are high quality — low resolution images cannot be used in marketing materials.
Facility Details
Photos of your clinic, treatment rooms, reception, equipment — max 50 MB
Facility photos help us create more compelling and authentic marketing materials. Include treatment rooms, reception, equipment, exterior shots, etc.
Existing patient data and consultation details.
CSV or Excel — max 25 MB
Columns: Name, Email, Phone, Last Visit, Last Service, Opt-in status
Google, Yelp, RealSelf, Facebook review pages
Consultation Details
This will be the consultation offer we promote in ads and it needs to remain consistent throughout the campaign.
We know the general disqualifiers for regenerative treatments, but let us know any specific ones unique to your clinic that we should be aware of.
How we report results and where invoices go.
We use Slack for all primary day-to-day communications with clinics. Don't have Slack set up yet? No problem — we'll walk you through it on the onboarding call.
We use Stripe for payment collection. Don't have a Stripe account yet? No problem — we'll help you set one up on the onboarding call.
Legal & Billing
Double-check everything before saving.
Saved to database.